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The Simplest, Easiest Way to Create Your Own Product
Copyright © 2005 Robert
Kleine
Having trouble coming up with product
ideas? Did you know that there is a product that you can create in as
little as one afternoon?
An interview is the easiest way to create a new product for you to sell
online or off. By far! Let's talk about it.
There are generally three ways to conduct an interview:
In person (face-to-face interview)
By telephone
By email
In this article I will be focusing on the "telephone"
interview.
Many beginners find interviewing a daunting experience and avoid doing
interviews even when it could benefit a project they're working on or be
a new product in itself.
Tip: To overcome your nervousness practice, and then practice some more,
on your family and friends before ever requesting your first
"phone" interview.
Here's a few tips for when the day arrives and you need to conduct the
interview.
Things you'll need:
Cassette Recorder or
Online Seminar Service (with recording capability)
Notebook and Pen
Do background research on the person before doing the interview. This
could involve search engines, the library, the who's who directory etc.
Having some background knowledge will give you greater self-confidence
and will help you to ask more interesting questions.
Interviews can be 10 minutes, 30 minutes, 1 hour or over the course of a
month or more depending on the subject and the focus of the interview.
When you make a time for the interview propose to take at least 30 to 45
minutes.
Suggest to the interviewee that they find the most comfortable place in
their home or office to do the interview. Being comfortable and in their
own environment will put them at ease and make the interview process
much simpler.
Preparing Questions:
Don't ask stupid questions... ask questions based on the research you
performed and on items of interest brought up during the interview.
Prepare your list of questions in advance jotting down the questions and
points you want to ask in brief heading form (they should be used only
as a point of reference during the interview).
Listen carefully and establish a relaxed style of questioning. Listening
is one of the most important skills of a great interviewer.
Allow the questions to flow according to the context, glancing at your
list to refresh your memory or fill a long pause in the conversation.
Be open to new questions and new points raised during the interview.
Flexibility in your interviewing style will allow you to pursue
interesting or relevant sidelines as they come up.
Don't worry about ending up with more information than you expected. If
it's valuable information it will only make your product more valuable.
If you are planning to use a cassette recorder, make sure you check the
batteries, cassette tape and volume before you begin the interview.
Always ask permission to record before the interview starts, and then
get started on the interview. Few people object to being recorded but if
they do, just use your notebook.
There are very inexpensive cassette recorders that will hook directly up
to your telephone and create a very good quality sound. There are also
services on the Internet that will record the interview digitally which
will save you time and expense in the end.
Be careful when recording that you don't lose concentration as this will
"deaden" an interview.
Listen carefully to what is being said and be sure to understand the
answers to your questions. If you don't understand an answer ask your
interviewee to clarify their
answer.
If a person is evasive to a question or doesn't give an answer, ask the
question in a different way and at another point in your interview.
If someone gives "off the record information" turn the
recorder off. Respect their right of privacy.
Always guide the interview process, but don't dominate it. If the person
strays too far from the subject at hand, then quickly guide them back.
Always keep the recording on file in case someone should ever claim they
have been misquoted. If the interview is likely to be in any way
contentious the recording should remain in your file for at least a year
or two.
Using photographs of the interviewee:
There are times when you may want to use a photograph of the person for
the project you are working on. Photos of the person being interviewed
make your sales page (if you are planning on writing a sales page for
the Internet) much more personal.
TIP: If you use photographs, always get a signed agreement before using
them and as a safeguard for yourself have them sign a Model Release
Consent form. There have been cases when a person's photo has been used
without his/her prior consent and the person has sued for modeling fees,
invasion of privacy, or for various other reasons.
Note: For a variety of personal reasons some people may not want their
picture to be used on the Internet. Always respect their request if this
is the case.
Ask open-ended questions:
Asking open-ended questions instead of ones that invite a yes or no
answer will give more interesting responses.
These questions usually begin with who, what, when, where and how, and
cannot be answered with a straight yes or no.
Example: "When did you get into writing?" "what made you
decide on this particular area of writing"? etc.
This type of questioning sets the framework of the interview and is a
useful tool when digging for significant information. (also you will
have plenty of useable material at the end of the interview).
Write up any information within hours of the interview if possible or at
least within a day or so. You want to have the interview fresh in your
mind.
As a courtesy, offer to send the person you have just interviewed a copy
of your article or the url to your web site and send them a free copy of
your finished ebook or recording.
An excellent resource for learning to do successful telephone interviews
and profiting from them is "Other People's Info", by Jimmy
Brown and Ryan Deiss. You can read more about it at
http://www.nichexplosion.com.
Robert Kleine has been marketing online for
over 5 years and is owner and webmaster of OpportunityKnoxx http://www.opportunityknoxx.com
and NichExplosion http://www.nichexplosion.com
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